May
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May 20, 2023 | Comments Off on Customer Service Agent
Customer Services Agent
Love customer service and working with people but looking for something a bit different? Or enjoy sales but looking for a bit more structure in your day? If so, we'd love to hear from you!
So what's it all about?
As a Customer Services Agent, you will be a key member of our Commercial team focused on providing excellent customer service and providing support to the South West and South Wales region. You'll be responsible for dealing with inbound enquiries from customers and pricing/chasing/winning orders. You'll will respond to enquiries and work in an organised fashion, tracking orders and communicating with key stakeholders right up to delivery on the customers doorstep!
Based in an office environment as part of a small team, you'll work with our customers and transport teams via telephone and email to coordinate delivery of our concrete building products. Working for the largest independent construction materials business in the UK and Ireland, you won't be restricted by lots of red tape; you will have the opportunity to engage with your customers, truly getting to know them.
Do you have?
· Customer service experience
· Excellent customer service skills
· The ability to build rapport quickly
· Good attention to detail
· Efficient multi-tasker
If you have existing experience or knowledge of the building products industry, great, however for us that's not the be all and end all!
At Breedon, we pride ourselves on our excellent customer service; in making a material difference to our customers. Our customers love the fact that we pick up the phone, understand what they need and consistently deliver. You'll be an ideal fit for this position if you enjoy building relationships and have a great sense of humour.
Salary and Benefits...
· A tailored, competitive salary
· Pension
· 25 days annual leave, plus bank holidays on top
· Share Saver Scheme
· Life Assurance
· Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
· Broad learning opportunities and career progression pathways.
By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.