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Call Centre Agents
September 13, 2019 | Comments Off on Call Centre Agents
Dutton Recruitment are currently recruiting for Call Centre Agents in Sheffield for a Client of ours.
Job Role:
- Receiving incoming calls and emails from customers regarding online orders placed with Clients.
- Where necessary, referring issues to relevant internal/external departments using correct escalation procedures.
- Working for a global retailer, you will be responding to customers over the phone and via email regarding their online orders.
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Advising on timescales for deliveries and dealing with refunds and returns.
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We need you to have great communication skills, both written and verbal as it involves both contact over the phone and also via email.
Pay & Benefits:
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£8.30 per hour, which increases with your length of service and performance.
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Access to our employee benefits platform that provide a wide variety of special offers and discounts which include; discounted cinema tickets, days out, hotel stay, online retailers and much more!.
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We also have great progression opportunities available if you are interested in working your way up.
Hours:
- Working full time 37.5 hours per week. Shift patterns available 9AM-10PM Monday - Sunday
- Would be required to work at least 1 in 3 weekends
If this is something you are intersted in or know someone who may be then please forward your CV to Tom Davison.
Tom.davison@duttonrecruitment.com
Thank you,