Aug
1
Customer Care Advisor
August 1, 2025 | Comments Off on Customer Care Advisor
Customer Care Advisor Required
Job Type: Temp - Perm
Start date: Immediate/Notice period
Location: Leeds
Salary: £27,000
JOB DESCRIPTION:
An exciting opportunity for customer care advisor in Manchester. Our client is looking for an experienced, fast paced, and hardworking CCA to join their team, with an immediate start. This is initially a temp position.
Working hours
Monday to Friday
8am - 5pm.
Daily responsibilities will include:
- Supporting other members on the help desk team as and when required.
- Accurately record details of the caller, problem and severity
- Chasing up jobs that have not been accepted/attended to
- Taking incoming calls from customers and clients
- To provide effective and efficient administrative compliance support
- Identify client requirements through telephone, CAFM Helpdesk system, and e-mail communications.
- To prepare reports and documents as required and maintain confidentiality at all times
- Monitor planned and reactive maintenance performance.
Requirements for the role
- Admin/helpdesk experience
- Reliable
- Organised
- Proactive
- Ambitious
If you are interested in the role, please send your CV or call Jess on 01618869670