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Build to Rent Lettings Consultant

October 7, 2025 | Comments Off on Build to Rent Lettings Consultant


We are looking for an experienced and proactive Lettings Consultant to join our residential team in Stratford. The successful candidate will play a key role in maintaining high occupancy by generating leads, qualifying applicants, conducting viewings, and securing tenancy agreements for both long-term and short-term lets.
This role involves working closely with individuals, corporate tenants, external booking agents, and internal teams, ensuring a seamless lettings process and consistently high standards of service.
Ideal for a confident and detail-oriented professional with experience in high-end Build to Rent (BTR), this position offers an exciting opportunity to thrive in a dynamic and customer-focused residential environment.

Key Responsibilities


  • Qualify all incoming enquiries and understand client requirements to provide suitable property matches

  • Register and manage applicants using internal software systems, maintaining a clear and consistent pipeline

  • Conduct daily prospecting and follow-up calls to convert leads into viewings

  • Deliver engaging and informative property viewings tailored to each applicant's needs

  • Negotiate offers and finalise tenancy agreements efficiently and professionally

  • Build and maintain strong client relationships with clear, responsive communication throughout

  • Manage the collection of initial funds related to new tenancies

  • Stay informed of changes in the local rental market and adjust strategies accordingly

  • Ensure all lettings activities are compliant with relevant legislation and internal policies

  • Conduct market and competitor research and present findings in a clear and professional format

  • Collaborate with other departments to support wider operational success

  • Use all IT systems and tools effectively as part of day-to-day operations

  • Ensure full compliance with GDPR and lettings legislation

  • Carry out any other tasks as required by senior management

Experience


  • Minimum of 2 years' experience in a similar lettings role within the residential market

  • Ideally experience within the Build to Rent (BTR) sector but not essential.

Skills and Knowledge


  • Excellent written and verbal communication skills

  • Strong negotiation skills with a proven ability to close deals

  • Highly organised and detail-oriented, capable of managing multiple applicants and units

  • Competent with CRM systems and lettings software

  • Sound knowledge of rental market trends and client expectations

  • Up-to-date understanding of lettings regulations and compliance best practices

Qualifications


  • ARLA/MARLA qualification desirable but not essential

Personal Attributes


  • Professional and polished, with a client-first approach

  • Self-motivated and results-driven

  • Able to work independently as well as part of a collaborative team

  • Discreet, trustworthy, and dependable under pressure

  • Committed to continuous personal and professional development

Hours- 09:00am- 5:30pm (Monday to Friday occasional Saturdays may be required with day of lieu)

Basic Salary- £26,000 per annum, £50-£60,000 per annum

  • If you're intrested in this job - contact Jessica Martin on our Agency and New Homes team quoting reference 78440.

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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