Nov

19

Assistant Centre Manager

November 19, 2025 | Comments Off on Assistant Centre Manager

Assistant Centre Manager - Birmingham - £30,000 - £32,000 Per Annum

Join a leading name in flexible workspaces, where people are at the heart of everything they do. This award-winning serviced office provider is passionate about creating high-quality, cost-effective work environments for businesses of all sizes. They're equally committed to investing in their teams, offering ongoing development, support, and the chance to grow within a dynamic, fast-paced business. They are now seeking a personable Assistant Centre Manager to assist in providing outstanding service.

Key Responsibilities:

  • To assist in the management of the day-to-day running of the business centre
  • To manage the Business Centre in the absence of the Centre Manager and various aspects of the role
  • To carry out billing for all clients
  • To log invoices and charges on our in-house system Yardi
  • To process catering orders and meeting room requests made by clients where required
  • To deal with customer requests in a prompt and timely manner whether face to face or on the telephone
  • To liaise with relevant staff to ensure that all queries are responded to within procedural deadlines
  • To book various chargeable services for clients such as couriers and taxis
  • To issue and ensure receipt of swipe cards, keys, furniture etc to clients when required
  • To create and issue welcome packs for new clients
  • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
  • To conduct viewings of the Business Centre; to the required standard
  • To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
  • To provide cover for the reception as and when required
  • To carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information

Requirements:

  • 3 years plus customer facing work - Essential
  • Experience of working in a SME/small team - Desirable
  • 6 months in similar role - Desirable
  • Proficient in word and Outlook - Essential
  • Excellent telephone communication skills - Essential
  • Face-to-Face customer service skills - Essential
  • Experience of working with minimum supervision - Desirable
  • Front of house management skills - Desirable
  • To understand the principles of Health and Safety and Security procedures

Benefits:

  • Paid day off for your birthday
  • Can carry your leave or buy and sell your leave
  • Multiple health care schemes (from dental, life insurance and eye care)
  • Onsite gym
  • Social events paid by the company

Working Hours: Monday to Friday 9:00am - 6:00pm, Office-based

For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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