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November 20, 2025 | Comments Off on Underwriting Representative | Hybrid | Ortigas | Day 1 HMO
Drive Smart Underwriting for International Communities Our client, MRI Software, is
a global leader in real estate technology, transforming how communities live, work, and play. Founded in 1971, they serve over 45,000 clients across 170+ countries, managing millions of units and leases. Known for their innovative, AI-powered, open, and connected platform, they empower real estate businesses with flexible solutions, a rich partner ecosystem, and pioneering PropTech. With a strong commitment to integrity, inclusion, and community impact, they continue to set the standard in global real estate solutions.
Your Role in Focus Be part of our client's team as a
Consumer Underwriting Representative, where you handle inbound applications, verify documents, and perform underwriting reviews. You'll provide clear status updates, guide applicants through the process, escalate complex cases when needed, and ensure compliance-all while delivering an accurate and professional consumer experience.
Career Snapshot Employment Type: Full Time
Shift: Mon to Fri 9AM - 6PM EST until 10pm latest shift, Sat to Sun 11AM - 7PM EST), Consecutive Days Off
Work Setup: Hybrid (Mon and Fri Remote), Ortigas
Why You'll Love Working Here (Benefits):
Day 1 HMO coverage with free dependent
Competitive Salary Package
Night differential pay to maximize your earnings
Hybrid work arrangement
Prime office location in Ortigas(Easy access to MRT stations, restaurants, and banks)
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
Qualifications That Set You Up for Success:
Minimum of 1 year experience in an administrative role
Quickly spots errors and inconsistencies when reviewing documents
Follows rules precisely and makes fair, logical decisions
Explains complex decisions clearly and professionally to customers
Manages multiple applications and meets deadlines efficiently
Quickly learns new company policies and compliance rules
Previous administrative experience in any industry is preferred
Key Responsibilities:
Handle inbound consumer calls related to application status, documentation requirements, and underwriting decisions
Respond promptly and accurately to consumer inquiries, providing clear and professional status updates
Answer questions and escalate issues or concerns to leadership when necessary
Collect, review, and verify consumer-provided documents such as income documents, financial statements, and identification
Perform underwriting reviews following established policies and guidelines
Communicate decisions, next steps, or additional information requests clearly and professionally to consumers
Accurately document all interactions and updates in the system of record
Escalate complex or high-risk cases to senior underwriters as needed
Maintain compliance with company policies, data privacy, and regulatory requirements
Continuously build knowledge of underwriting principles, credit risk, and verification standards
Welcome to Emapta Philippines! Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the
#EmaptaEra!