Dec
30
December 30, 2025 | Comments Off on Business Analyst | Mortgage | Jira | Makati | Day 1 HMO
Mortgage Systems Analysis Ensuring Regulatory Accuracy and Execution Precision
Precision earns trust in regulated U.S. mortgages, and this path delivers international opportunity without leaving home. Partner with global teams improving lending workflows, compliance controls, and customer outcomes across complex platforms. A global career here means sharper documentation, stronger stakeholder impact, and measurable delivery quality. Make your mark by creating requirements that withstand scrutiny, reduce rework, and shape long-term operational excellence.
Job Description
As a
Business Analyst, you will support U.S. mortgage operations by gathering, analyzing, and documenting business and system requirements with a strong emphasis on
Jira-based technical documentation. You will work closely with stakeholders and IT teams to translate mortgage workflows, compliance requirements, and operational requests into clear user stories, acceptance criteria, and testing scenarios.
Job Overview
Employment type: Full-time
Shift: Night shift, Weekends Off
Work setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependent
Competitive Salary Package
Night differential pay to maximize your earnings
Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
Fixed weekends off
Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
Unlimited upskilling through Emapta Academy courses
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
The Qualifications We Seek
3-5+ years of hands-on experience in U.S. mortgage operations, with strong exposure to end-to-end mortgage workflows (origination to closing)
Demonstrated business analysis experience in a mortgage or lending environment, including translating operational needs into clear requirements
Proven ability to create and maintain technical documentation, such as process flows, user stories, requirements, and operational guidelines
Hands-on experience with Encompass LOS, including navigating, analyzing, and supporting mortgage-related processes
Experience using Jira to document requirements, track enhancements, and collaborate with technical teams
Strong knowledge of agency guidelines, compliance standards, and mortgage disclosure requirements
Excellent prioritization, organization, and time management skills, with the ability to manage multiple initiatives concurrently
Effective conflict management and negotiation skills, with confidence working across business and technical stakeholders
Proficiency in Microsoft Office tools, particularly Word, Excel, and Outlook, for analysis, documentation, and reporting
Your Daily Tasks
Work with stakeholders to gather technical requirements for requests and projects
Create the technical story in JIRA including QA testing criteria
Review the technical request with the IT team
Establish and maintain effective business relations with internal and external partners
Ensure completion and success of customer support across multiple projects
Facilitate and troubleshoot challenges associated with the request
Set clear expectations with stakeholders
Translate business requests into user stories for tech teams
Provide technical and management advice while gathering requirements
Assist with preparing materials and documents for audits and reviews
Facilitate meetings to gather requirements; present and participate in meetings as needed
Summarize project information, establish business needs, and communicate clearly with high-level leadership
Perform other duties as assigned
About the Client
Our client is
a trusted leader in the U.S. financial services landscape, supporting millions of customers through modern, tech-driven mortgage solutions. With a strong commitment to accuracy, compliance, and efficiency, our client empowers teams to create seamless customer experiences across all stages of the mortgage lifecycle. They value collaboration, innovation, and operational excellence-making them an ideal partner for professionals seeking growth in a stable and future-ready industry.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the
#EmaptaEra!