Oct

24

Business Support Administrator

October 24, 2017 | Comments Off on Business Support Administrator

Business Support Administrator Location: Loughton (with some travel to other sites) Key Responsibilities:
  • Query resolution, dealing with complex invoice and order holds on an end to end basis, ensuring corrective action is in line with current process and policies.
  • Act as a point of reference for training and education queries, run regular refresher and update training and workshops on hold resolution.
  • Support business to reduce invoices on hold; report on progress using excel and pivot tables
  • Liaise with site managers / procurement department / suppliers to resolve queries efficiently
  • Promote discipline in goods receiving and accurate recording of deliveries by sites
  • Identify common and reoccurring issues and escalate to management
  • Receipt goods in Oracle eBS by entering GRNs against purchase orders in Oracle eBS
  • New user access
  • Manage BOOST communications to relevant parties
  • Support with raising of POs and GRN for overhead spend
  • Assist with supplier set up
  • Work closely with PTP team to understand issues and processes

Key Skills and Qualifications:

  • Previous experience in an accounting role & understanding of fundamental accounting principles;
  • Knowledge of construction materials would be advantageous
  • Oracle eBS experience would be advantageous
  • Accurate and confident written and verbal communication skills
  • Possess strong communication, organisational and time management skills
  • Persistent problem solver, an eye for detail
  • Good IT skills, Oracle eBS, Outlook and Excel - intermediate (pivot tables and lookups)
  • Capable of liaising with, supporting and influencing operational / commercial management
  • Good standard of education
  • Must be IT literate with understanding of Microsoft Word and Excel
  • Efficient and professional approach with the ability to multi-task
  • General willingness to be helpful, enthusiastic and flexible
  • Able to work as an individual and as part of a team

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