Key Account Manager

December 19, 2017 | Comments Off on Key Account Manager

Key Account Manager - Timber Products
Salary c£30,000 to £35,000
Derby, Nottingham, Loughborough, Leicester, Melton Mowbray, Tamworth, Nuneaton

  • :Do you have a strong passion for timber and timber products?
  • :Would you like to work for an independent family business that likes to look after its people?
  • :Do you believe great service is key to driving sales?
  • :Are you a highly organised individual with a methodical approach to sales?



You will be working for a very well established family owned company with over 90 years of experience within the timber industry.

You will be providing a fantastic service to customers whilst promoting the company's products and services, selling a variety of timber based products including Hardwood, Softwoods, Plywood, OSB, MDF, timber engineered products and carcassing to regional and national housebuilder customers.

Predominantly an office based role where you will also have the oppportunity to develop business accounts by visiting clients and construction sites.

As an Key Account Manager you will be:

  • Providing a first-class service to customers whilst delivering the Company's policies and objectives
  • Dealing with customer complaints or non-conformances for quality, safety or environmental matter
  • Delivering the company's environmental policy and strive to achieve the company's environmental improvement plan
  • Building relationships with customers and gaining a clear understanding of customers' requirements
  • Effectively liaising with the Sales Manager to resolve any issues arising within the sales function
  • Ensuring efficient and effective sales order and quotation processing



Operationally, you will have responsibility for:

  • Organising and managing the keeping of sales and customer records
  • Quoting new business as well as chasing outstanding quotations and enquiries
  • Promoting further sales as well as issuing and following up on new account applications
  • Negotiate terms and prices in order to achieve best price / Margin for each order
  • Accept and confirm new orders (Check prices and delivery details) and chase orders to ensure delivery dates are met
  • Liaise with other areas of the business to ensure smooth service to customers


In return you will be rewarded with:

Fantastic basic salary Circa £30,000 to £35,000
Use of company vehicle
Progression opportunities
Well established business
Family business

In order to apply for this opportunity please click apply or for a confidential chat about the opportunity, please contact Lucy Patterson at ARV solutions on 0117 959 2008.

key skills may include: builders merchants, timber merchants, softwood, hardwood, sheet materials, panel products, EWP, timber engineering products