Apr
29
Customer Service Advisor
April 29, 2021 | Comments Off on Customer Service Advisor
Breedon currently has a full time opportunity for an enthusiastic, customer focused person to join their team at Hope Cement Works.
As a Customer Service Advisor, you will be working within a small team in a fast-paced environment. You will be responsible for assisting customer sales, and the taking of orders and enquiries within their cement business.
The key accountabilities are:
* An adept and timely response to customers' enquiries, queries and complaints in an efficient and professional manner
* Complete Internal sales by inputting and maintaining digital quotations, and verbally over the telephone
* Proactive planning and tracking orders to completion
* Compiling and maintaining accurate records as required
* Communicating effectively with commercial and transport planning teams
* Proactively maintaining query resolution
* Identifying and contributing to managing your own personal development in collaboration with your line manager
The key skills for this role are:
* Excellent IT knowledge
* The ability to manage multiple tasks and work to a high level of accuracy
* Ability to work under pressure and to tight deadlines
* A good eye for detail
* Ability to work within a small team
Excellent written and communication skills are also essential. Previous experience working in heavy industrial or aggregates industry is desirable though not essential as training will be given. Good geographical knowledge is desirable.
About Breedon
Breedon is a leading construction materials group in Great Britain and Ireland. We produce cement, aggregates, asphalt, ready-mixed concrete, Welsh slate and specialist concrete and clay products, and offer a range of contracting services.
The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.
A competitive remuneration package will be offered including pension and life assurance.
Contract type Permanent Salary Competitive Closing date for applications 13th May, 2021
By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.