Jan
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Resource Planner
January 7, 2022 | Comments Off on Resource Planner
Kier Housing Maintenance have long standing partnership agreements with housing associations, local authorities and private landlords to conduct responsive repairs and planned maintenance. The Gosport contract has been with Kier for over 10 years and is currently at the end of its first year of a 5 year extension. So come join our well established team in Gosport.
Resource Planner
Location: Flexible working available, where you will be based out of our Gosport office with possibility of home working available
Business Area: Kier Places - Housing Maintenance - Gosport Borough Council
Contract & hours: Permanent, full time
Salary: Competitive + a competitive rewards & benefits package
Kier Places have an excellent opportunity for a Resource Plannerto join our Housing Maintenance team in Gosport to schedule repairs and maintenance works for clients, organising schedules, travel & accommodation for our operatives, and take full responsibility for works orders process in order to meet service delivery & maintain key relationships.
Key Responsibilities
As a Resource Planner we will look to you to oversee & schedule a team of operatives plus specialist subcontractors; liaise with clients for access arrangements; maintain effective work systems & documentation compliance; work to service level agreements for all enquiries, whilst working to established processes & procedures; and manage the Servitor Repairs Management systems.
In this post Resource Planner, you'll play a key role in a customer centric service delivery - providing a first point of contact for our client, key stakeholders and the operational team. Your day to day activities will include taking repair and maintenance requests, checking availability of resources, and scheduling for the necessary work to be undertaken.
What do we need from you?
The opportunity is yours for the taking, if you have - strong experience in a similar scheduler, coordinating or planner role in order to manage and plan our engineers, labour operatives, and specialist subcontractors. Ideally, you'll have relevant industry experience relating to maintenance & repairs; and you should be a proactive, resourceful, confident & driven person, continuously looking to improve.
The ideal Coordinator / Scheduler / Resource Controller will have outstanding customer service skills and meticulous attention to detail, with the ability to prioritise work, and meet deadlines in a fast-moving environment. Previous experience within the repairs & maintenance sector is highly desirable, as well as experience in a scheduling capacity, and knowledge of Opti Time, CRMs, and job booking systems, but training can be provided.
Who are we?
Kier Housing Maintenance is a home-from-home for people with top housing maintenance and repairs skills. Thousands of homes across the country rely on us to maintain the place they live day-in-day-out. Join us to play a valued role in the success of the wider Kier Places team.
Find out more here about the great rewards and benefits we offer our employees.
Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.
Kier is committed to creating supportive and inclusive opportunities for all our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. Take a look here to learn more about our commitments to diversity and inclusion. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these by emailing InclusiveRecruitment@kier.co.uk.
Closing Date: 6th Febraury 2022
Please note, interviews may take place before the closing date, and we reserve the right to close applications early.
Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. The recruitment team will engage with agencies who have signed up to our PSL should we require assistance. For further information, visit our .