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Customer Service Advisor
March 29, 2022 | Comments Off on Customer Service Advisor
Customer Service Advisor
Hunslet, Leeds
Salary £19,000k-£21,000k + Benefits
40 Hours
Perm, Full Time
About the role
You will be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About you
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Interested?
Please call Kerry on 07395883655 or apply for the role!