Aug
10
Customer Service Advisor
August 10, 2022 | Comments Off on Customer Service Advisor
Customer Service Advisor
Salary £22,000k
Monday - Friday
08:00am-17:00pm (Monday-Friday)
07:00am -19:00pm (4 shifts on 4 shifts off)
19:00pm-07:00am (4 shifts on 4 shifts off)
Brand new office
Just need customer service experience
Full-time
About the role
As a customer service advisor, you'll be the single point of contact between us and our customers. Collaborating with different teams across the business, you'll become an expert on our customers and the services we deliver. It'll be up to you keep clients updated, handle their issues and provide valuable guidance in every situation, ensuring their requests and queries are dealt with professionally, efficiently and successfully.
About you
Problem solving and communication are essential to thrive in this role, as are initiative and decisiveness. We're not looking for any specific qualifications, just somebody with the right skills and can-do attitude to succeed. And, if you have experience in a similar role, that will help you hit the ground running.
Skills and behaviours:
- Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.)
- Excellent telephone manner, being polite and courteous at all times
- A team player who is able to confidently interact with others, but who is also able to work independently
- Logical thinker with good organisation and administration skills
- Accuracy and attention to detail
- A genuine passion for delivering exceptional customer service
- Work well under pressure
There are multiple roles available so please also share with anyone who you think might be interested.
Please call Kerry on 0161 886 9670 / 07395883655 or email across your CV.