Coordinator Administrator

September 14, 2022 | Comments Off on Coordinator Administrator

I am looking for a Scheduling Administrator to oversee booking fire door and fire stopping jobs, liaising with the tenants or housing managers on passive fire contracts alongside various duties.

  • Calling, texting and lettering tenants to book appointments for operatives to attend.
  • Updating the CRM with confirmed appointment times and noting the accounts.
  • Sending updated access details to the operatives on the field.
  • Creation of calls for each contract when they come through.
  • Relating with housing manager on common area actions and updating the site details of common area access.
  • Planning & scheduling efficient routes for the engineers from confirmed appointments.
  • Ensuring the engineers have enough planned work for each day

Applicants must be able to comfortably take inbound and outbound calls, have strong organisation and planning skills.

This is a permanent role we are offering based in the Newcastle. You will receive 23 day's holiday excluding bank holidays, with the ability to increase up to 25 days upon 2 years' service for your recognised continued commitment and additonal benefits such as:

  • Employee Assistance Programme
  • Mindfulness and/or meditation apps
  • Employee Discounts (supermarkets, eating out, clothes, gyms etc.)
  • Doctor Care Anywhere (24/7 access to an online GP and prescription service)

If interested in the role please apply above or contact Lucy Wilson directly on 0191 814 1360