Jan
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Call Centre Agent
January 12, 2023 | Comments Off on Call Centre Agent
Call Centre Agent
Sutton
Basic £22,000 - £25,000 + Family run company + Long term career stability + On the job training and Development + Overtime + Annual leave + Pension
Work for a leading Mechanical and Electrical main contractor as a call center agent working in a close knit team. Receive on the job training within that will make you feel like you're part of the family. Long term you'll enjoy unparalleled job security and be treated more than just a number.
Established over 50 years ago, this leading provider is searching for confident call center agents who enjoy talking on the phone and have the ability to handle pressured environments. You'll be responsible for being a first point of contact for customers, scheduling bookings, dealing with queries and helping to deliver an excellent service. Enjoy the environment long term working in an industry that provides complete career stability.
As a Call Center Agent your role will involve:
*Call Center Agent
*Dealing with a high volume of incoming and outgoing calls, booking appointments and answering queries and escalating reports
*Support with general administrative duties and engineers diary management
As a Call Center Agent you will have:
*Be customer focused and able to manage high volumes of calls
*Have attention to detail and able to deal with a fast paced environment
*Be able to commit to working hours 8am - 5pm or 9am - 6pm, with the occasion of working til 8pm and available to work 1 Saturday per month
*Commutable to Sutton (within 30 minutes)
Please contact Emily Brooks directly by calling or 0203 813 951
Keywords: administrator, call centre, admin, bookings, booking agent, office administrator, customer service, engineer scheduler, engineering, office, Surrey, Cheam, Sutton, Epsom
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.