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Customer Service Coordinator – Bristol

May 11, 2023 | Comments Off on Customer Service Coordinator – Bristol

Customer Care Coordinator Job in Bristol

A Customer Care Coordinator job working for a UK Top 10 Housebuilder in their Bristol office. Our client is looking to speak to candidates with experience in Customer Service facing roles with experience in the new build sector. This role is offering a salary of up to £25,000.

Spread across nearly 15 regions with over 2,000 employees, our client is recognised as one of the biggest housebuilders in the UK. They are now looking for a Coordinator to extend their Customer Care team in Bristol.

Role & Responsibilities

  • Prioritise the customer throughout the business and be the first point of contact with the customer once completion
  • Answer calls and report issues accurately and consistently
  • Assist the Head of Customer Service and Customer Service Manager with day-to-day business and requirements
  • Work within guidelines of the NHBC/Premier guarantee
  • Manage customer expectations through outlining the situation, next steps, and potential outcomes clearly
  • Ensure Maintenance Technicians diaries are always fully utilized
  • Produce and maintain plot files.

Required Skills & Experience

  • Literate in the use of IT
  • Housebuilder background would be desirable
  • Full UK Driving License.

What you get back

  • Salary up to £25,000
  • Discretionary bonus
  • Further company benefits/discounts.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Customer Care Coordinator Job in Bristol - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13645) #LI-CM1

Search the Hunter Dunning website for more vacancies: www.hunterdunning.co.uk/jobs/
Follow us on LinkedIn: www.linkedin.com/company/hunter-dunning-ltd

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