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Key Account Administrator

July 6, 2023 | Comments Off on Key Account Administrator

Position: Key Account Manager

Location: Dublin

Salary: Neg DOE

The Role:

To look after administration of key accounts. Including raising orders, making sure all the invoicing procedure is correct and to help with collection of aged debt.

Responsibilities:

  • Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
  • Raise customers order as and when required.
  • Answer all calls presented to them to meet or exceed the departments high standard call rate.
  • Respond to all calls, emails and messages in a timely manner.
  • To offer help and support all Internal and external customers, Take time to ensure all customers` needs are met and strive to exceed customers` expectations levels through great service.
  • Ensure that all specific procedures are carried out in a timely manner so that all customer bookings and information are accurate.
  • Strive to ensure customer satisfaction, comply with office standards and safety and security procedures.
  • Seek guidance from your Team Leader and seek all opportunities for self development.
  • To carry out other duties when required.
  • To attend training courses when asked, to help you develop in your role.
  • Treat internal and external customers in a professional and courteous manner at all times, ensuring clear lines of communication.

Requirements:

  • Attention to detail
  • Able to work on your own and as part of a wider team
  • Good communication skills
  • Good organisation skills
  • Good time keeping skills
  • Be able to prioritise work load
  • Self-motivated to target driven work
  • Good knowledge of Microsoft Outlook
  • Managing Key accounts on a day to day basis
  • Good communication skills both internal and external lines of communication

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.

AC

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