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Repairs Planner / Customer Service Advisor
£27-29K per annum
Full time, perm role
Welwyn Hatfield

We currently have a fantastic opportunity for a Repairs Planner / Customer Service Advisor to join a large Property Maintenance Contractor based in Welwyn Hatfield.

THE ROLE

Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.

Using our system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

If you are interested in this role, please apply with your CV.

LON123

Keywords: Repairs Planner, Scheduler, Customer Service, Property Maintenance, Housing, Welwyn Hatfield

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