Oct
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Neighbourhood Response Officer
October 18, 2023 | Comments Off on Neighbourhood Response Officer
Neighbourhood Response Officer - North London (N5)
Working for a Large Housing Association covering Tower Hamlets, Havering, and Waltham Forest
£18.80 p/h - Temp-Perm position
Full UK driver's license - desirable
One years' experience working as a Housing Officer/Housing Environment
Responsibilities:
You'll be required to regularly travel across North London to meet our residents, depending on the requirements of the business.
- Improve outcomes for residents by providing a customer orientated service in line with Council values and objectives
- Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
- Maximise income collection through proactive management of arrears.
- Proactively manage housing assets, anticipate the needs of residents, and contribute to a safe neighbourhood.
- Work as part of a team to deliver excellence, solve problems, and deliver value for residents.
- Provide support, advice and ownership of resident complaints, resolving where possible and coordinating were shared across services and departments
If you would like to apply for the position please apply directly or send your CV in
LON123