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Customer Care Representative

October 26, 2023 | Comments Off on Customer Care Representative

Position: Customer Care Representative

Location: Dublin 12

Salary: Base salary €26,000 plus On Target Bonus of up to €10,000

Our client, a leading distributor of hardware products, are now looking to recruit a Customer Care Representative to join their growing Telesales team.

This is an office based position and hours will be Monday - Friday.

Main Responsibilities:

  • Managing inbound and outbound leads to conversion.
  • Meeting and exceeding assigned sales targets.
  • Reviewing account activity and following up on existing and potential customers.
  • Dealing with potential issues and overcoming objections.
  • Delivering excellent customer service to existing customer base.
  • Communicating feedback to the Sales Manager.
  • Working as a part of a team and building a collaborative working environment

Minimum Requirements:

  • Proven track record in generating and closing sales in call centre environment.
  • Experience in a busy sales role with challenging targets.
  • The ability to work as part of a team or own initiative to meet targets.
  • Excellent communication skills with a superb telephone manner.
  • Previous experience in selling consumer products an advantage.
  • Previous experience in retaining customers an advantage.
  • Outstanding organisational skills with accuracy & attention to detail
  • Excellent time-management skills with ability to prioritize.
  • Exceptional customer service skills; cultivating lasting relationships with our valued customers and key accounts.

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visa or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.

Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more, please call Sinead today on 087 367 4475 in complete confidence.

SG

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