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Service Manager
December 4, 2023 | Comments Off on Service Manager
Position: Service Manager
Location: Carlow
Salary: Neg DOE
Excellent Opportunity to join a well-established company working in the water industry in a full time and permanent position
Responsibilities
- Reporting to the Service Director this individual will oversee and manage day to day operation of a busy service department.
- In conjunction with schedulers, co-ordinate and plan weekly schedule for service crews.
- The individual will be required to work on their own initiative based upon daily tasks and duties as part of a collaborative team in the service department.
- Management and delegation of tasks within service department.
- Status report production for issue to senior management.
- Service/Maintenance/facilities contracts account management.
- Preparation and sending of quotes stemming from service reports or customer requests.
- Sourcing materials and suppliers.
- Managing log of all inquiries and following up with Clients for approval/feedback.
- Liaising with relevant staff, suppliers, & clients and building relationships.
- Technical sales/service support to existing and new customer base.
- Problem solving and solution based approach to issues arising.
- Overseeing the scheduling of work load while working to strict timelines.
- Supporting the service department as required to ensure deadlines are met and the smooth running of the department.
- Ensure health and safety policies are complied.