Feb

14

Customer Relations Advisor – Nottingham

February 14, 2024 | Comments Off on Customer Relations Advisor – Nottingham

Customer Relations Advisor Job in Nottingham

Customer Relations Advisor job working for an established housebuilder who predominately operate in the North of England. Our client is now looking to speak to candidates who have experience within new-build property and customer care. For this role they are looking to offer a salary of up to £27,500 + 26 days holiday.

Our client build high quality developments across the North of England and do operate throughout 10 offices. They are now looking for a Customer Relations Advisor for their office in Nottingham.

Role & Responsibilities

  • Demonstrably support the continuous drive to deliver 5* customer service by championing the customer journey
  • Actively support the regional departments and wider business to meet, if not better, customer expectations
  • Be proactive and provide an exceptional level of customer service
  • Administer and act accordingly towards all complaints in an efficient and timely manner
  • Ensure all customers are satisfied coinciding with the New Homes Quality Consumer Code at all times
  • Answer inbound customer calls.

Required Skills & Experience

  • Experience within customer care Is essential
  • New-Build property experience is an advantage
  • Strong collaborative and team working skills
  • Full UK Driving License.

What you get back

  • Salary of up to £27,500
  • Discretionary Bonus Scheme
  • Holiday entitlement of 26 days + bank holidays
  • Company Pension Scheme
  • Private Medical Insurance Scheme.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Customer Relation Advisor Job in Nottingham - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 14406) #LI-CM1

Search the Hunter Dunning website for more vacancies: www.hunterdunning.co.uk/jobs/
Follow us on LinkedIn: www.linkedin.com/company/hunter-dunning-ltd

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