Feb

21

Cluster Facilities Manager

February 21, 2024 | Comments Off on Cluster Facilities Manager

Dove and Hawk are working alongside a fantastic Serviced Office provider, who is looking for a Temp Facilities Manager which has potential to look after their 5 serviced offices in Central London permanently!

Duties:

  • Be the first point of contact for Centre Managers in terms of dealing and resolving all building, building services and other FM related issues.
  • To consistently deliver high levels of customer service to Centre Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
  • Develop and foster constructive and cooperative relationships with Centre Managers through regular and clear communication.
  • To ensure consistent service is aligned to Customer needs and the terms of their lease.
  • Supporting the Centre Manager in delivery of any necessary unit preparation works required.
  • Liaising with Centre Managers and Building and Development team regarding Licence to Alter works.
  • To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to our Customers.
  • Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement
  • Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works.
  • Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required.
  • Coordination and delivery of minor decoration and fit out projects including unit preparation as well as liaison with Building and Development team regarding larger schemes.
  • Review of work related risk assessment and method statements, ensuring they meetthe business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work.
  • Identify areas for improvement and discuss with Centre Manager and Head of Facilities, implement any changes that are approved.
  • Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits).
  • Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies
  • Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling.
  • Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks.
  • Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated to the Group Risk Manager


Benefits:

  • Life Assurance
  • Pension scheme
  • Private Medical Scheme
  • Discretionary Bonus
  • Long service financial awards
  • Season Tickets Loans
  • Birthdays off


Days & Hours: Monday - Friday 9am - 5.30pm or 8.30am to 5pm
Salary: £50,000 - per annum

Must Have IOSH and Dealt with Service Charges up to 2 Million

Dove & Hawk is acting as an Employment Business in relation to this vacancy.

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