Feb

27

Customer Service Advisor

February 27, 2024 | Comments Off on Customer Service Advisor

Customer Service Advisor
Crawley
Maternity Cover
Monday - Friday
40 hours per week
£12.50per hour

Work Duties:

  • Repairs call handler
  • handling large volumes of calls
  • Diagnosing repairs
  • Raising jobs

Required experiences:

  • Experience of working in a similar environment E.G working within an office that supports commercially focused services
  • Self-Motivated, flexible, and Resourceful
  • Able to work to tight deadlines
  • Able to work as part of a team and on own initiative
  • To prioritise heavy workloads
  • To commit to operative in a customer focused environment
  • Be a good team player
  • Intermediate to advanced level with IT skills especially MS Word and Excel
  • Experience of working in an administration/secretarial role
  • Good standard of written English
  • Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
  • Ability to multi-task, and work efficiently and accurately under pressure
  • Professional and pleasant manner in dealing with internal and external customers
  • Excellent telephone skills
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