Office Administrator / Service Coordinator – Windows and Doors

July 19, 2024 | Comments Off on Office Administrator / Service Coordinator – Windows and Doors

Position: Office Administrator/Service Coordinator - Windows and Doors

Location: West Dublin/North Kildare

Salary: Negotiable DOE

Responsibilities:

Provide friendly and professional customer service, both in-person and over the phone.

Assist customers with inquiries, order status updates, and product information.
Perform various administrative tasks, including answering phone calls, responding to emails, and handling correspondence.
Schedule appointments, meetings, and travel arrangements for management and staff.

Log all service calls.
Prepare quotes, invoices, and purchase orders for service requests.
Coordinate with the operations department and service engineers to insure efficient scheduling.

Requirements:

QQI Level 5 / 6 in administration or equivalent.
Minimum of 2 years proven experience in an administrative role, preferably in a similar industry (window and door company, construction, or home improvement).
Excellent organisational skills and attention to detail.
Strong verbal and written communication skills.
Proficient in using office so ware (e.g., Microsoft Office suite, email, spreadsheets).
Ability to multi-task and priori se tasks effectively.
Exceptional problem-solving skills and the ability to adapt to changing situations.
Strong customer service orientation and interpersonal skills.
Ability to work both independently and collaboratively as part of a team.

If the position above is of interest to you and you would like to know more call Clodagh on 086 0405288 in complete confidence.

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