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Block Manager

October 3, 2024 | Comments Off on Block Manager

Dove and Hawk are now working with this highly established Property Management company in Hertfordshire. Who are currently looking for a block manager to join their team and progress with them.

Duties -

  • Effectively manage your portfolio and take responsibility for good all-round customer service
  • Dealing with customer queries verbally and in written form either directly or via a service manager.
  • Manage electronic data and ensure e-mails and calls are responded within 24hrs.
  • Management of H&S, FRA, Asbestos and all other legal requirements. - Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
  • Completing minutes and site reports within 5 working days.
  • Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines.
  • To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
  • Set up meetings for the year ahead when taking over new sites
  • Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.
  • Creating contract orders and signing contracts being cautious of s.20 regulations Ensure all blocks have up to date H&S and FRA including appropriate signage Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.
  • Working with accounts to create realistic budgets that you can stay on target each year
  • Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.
  • Prompt and cost-effective maintenance of individual portfolios.
  • Authorise seller's packs to ensure that correct and up to date information is included.
  • Ensure all activities are compliant with current legislation and best practice.
  • All blocks built prior to 2000 have asbestos reports and those post 2000 have confirmation from the developer that no asbestos was used in the construction of the building.
  • To be a part of training sessions and team events.
  • To attend external training events for progression. After training/events you will prepare and deliver a relevant session to the team.
  • Conduct site visits and have site visits written up and on the system within a week of site visit taking place.


Salary is £37,000 - £42,000
Working Hours is Monday to Friday 9am - 5.30pm
Experince is 2 Years Plus.

Other benefits include:

  • Study support following probation period.
  • 35 days holiday (including bank holidays and mandatory shut down period over xmas of 4 days)
  • 4 WFH Days a Month
  • Optional health shield after probation period


For more information, please contact Alfie Burrell in the Property Management team.

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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