Customer Service Advisor

April 22, 2025 | Comments Off on Customer Service Advisor

Job Title- Customer Service Advisor

Location-Hunslet, Leeds

Contract Length- 16 weeks

Pay rate- £13.00 p/h

Are you a confident customer service advisor with experience talking to customers about property matters?

We are working with a well established property services company that are looking for a customer service advisor to respond to customer contacts.

As customer service advisor, you will;

  • Respond to customer queries via telephone and email
  • Diagnose necessary repair works and schedule appointments
  • Liaise with clients, sub-contractors and suppliers to ensure that works are scheduled and completed in a timely manner

As customer service advisor, it is required that you;

  • Have experience within repairs/maintenance, ideally within social housing
  • Have experience managing diaries and scheduling works
  • Are confident communicating via both over the phone or email
  • Are able to deal with a diverse range of customer queries in a professional and polite manner

If you have strong customer service experience within property services, we'd love to hear from you!