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May 16, 2024 | Comments Off on Administration Assistant – Audio Typist
Are you a part-time Administrator with Audio Typing experience looking for a new challenge?
Hatched Talent Solutions is partnering with a well-established independent contractor who operates within the building consulting sector and is looking for their next Administrative Assistant to join the team part-time.
Our client has a longstanding history of delivering high-quality workmanship and professional service, catering to a diverse clientele including individual householders, architects, surveyors, housing associations, and construction-based professionals.
As an Administrative Assistant, you will join a dynamic team of part-time administration staff in a friendly office environment. This role is pivotal in supporting daily administrative operations and facilitating effective communication both internally and externally.
Key Responsibilities:
- Conduct audio typing efficiently, supplemented by company-specific training.
- Manage incoming phone calls, take accurate messages, and redirect them to the appropriate colleague or address them as necessary.
- Monitor internet enquiries and emails, forwarding them to the relevant colleague or handling them as required.
- Sort and distribute paper mail promptly.
- Handle paper and online filing tasks, including scanning, saving, updating, and organising files.
- Assist in compiling quotes and attachments for distribution to clients.
- Update company documents as requested.
- Manage printing, photocopying, and franking of mail, including updating charges and ordering necessary stationery.
- Complete deposit invoices and receipts as requested.
- Schedule surveys for company surveyors as needed.
- Process payment details over the phone, including completing transactions on the card machine and associated documentation.
- Familiarise with Guarantee processes and documentation.
- Occasionally take minutes during internal meetings.
- Place orders for office supplies with suppliers when required.
- Assist in organising accommodation for site staff working away from home on occasion.
- Undertake any necessary training, including CRM systems.
- Communicate effectively with colleagues and line managers, promptly raising any concerns or suggestions.
- Provide office cover for the Administration Team during periods of absence (e.g., holidays, illness).
- Undertake additional duties within your capabilities as required by the employer.
- Actively seek opportunities to improve business outcomes and enhance client satisfaction.
Qualifications and Skills:
- Previous experience in administrative roles, preferably in a similar industry.
- Proficiency in audio typing and general office software.
- Strong communication skills, both verbal and written.
- Excellent organisational abilities with keen attention to detail.
- Ability to multitask and prioritise tasks effectively.
- Willingness to learn and adapt to new processes and technologies.
- Proactive attitude towards problem-solving and process improvement.
- Ability to work collaboratively within a team environment.
Benefits:
- Competitive compensation package
- Opportunities for professional development and training
- Supportive work environment with opportunities for growth