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Apprentice Customer Service Agent

September 6, 2022 | Comments Off on Apprentice Customer Service Agent

Breedon are currently seeking an enthusiastic Apprentice Customer Service Agent to join our friendly Distribution and administration teams based at our offices in Cloud Hill Quarry near Derby.

You will possess the following skills, experience and qualities:

  • Enthusiasm for delivering excellent customer service and a keen eye for detail
  • Comfortable dealing with a variety of people across our business
  • Friendly and personable
  • Good organisation skills and willingness to learn
  • High attention to detail with problem solving skills
  • A minimum of 5 GCSEs at grade C or above (or level 5 or above on the new grading scheme) including Maths, English and Science
  • Any previous experience within a customer service environment would be desirable but not essential

    • In return, we guarantee the opportunity to build skills, gain knowledge and experience through 'in-role' training with individual mentoring and a tailored development programme. You will receive time out to attend college and a nationally recognised qualification at the end of your apprenticeship.

    You will be expected to demonstrate the following behaviours throughout the apprenticeship:

  • Actively engage in learning opportunities
  • Support all teams by participating fully in placements
  • Display effective communications and relationship building with all colleagues
  • Take ownership for your own development
  • Fully complete all college work and work based learning assignments to the best of your ability
  • Look for and act on continuous development opportunities
  • Look for ways to continually learn and develop

    • We are committed to offering a permanent position upon the completion of your apprenticeship with us and endeavour to support all of our colleagues to gain the career they want.

    We offer a competitive salary, excellent holiday entitlements, employer contributory pension and life assurance scheme.

    About us

    Breedon is a leading construction materials group in Great Britain and Ireland. We produce cement, aggregates, asphalt, ready-mixed concrete, Welsh slate and specialist concrete and clay products, and offer a range of contracting services.

    The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.

    By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.

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