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Apprentice Customer Services Agent
September 20, 2022 | Comments Off on Apprentice Customer Services Agent
Apprentice Customer Services Agent
Borras, Wrexham
As an Apprentice Customer Services Agent you'll be a natural communicator and thrive on offering exceptional customer service in a fast paced environment. Working within our distribution team, you will receive high levels of support and will quickly become a vital member of the team. You'll be talking to our customers over the phone and by email, responding to enquiries in a timely professional manner. You'll also be working with our transport team to plan and deliver orders from our sites.
Working for the largest independent construction materials business in the UK and Ireland, you'll be provided with real, practical experience and mentoring by industry experts. We guarantee you the opportunity to build skills, gain knowledge and experience through 'in-role' training and mentoring by our fantastic customer service and distribution team.
As our Apprentice in this field, you will spend time understanding our business and getting stuck into the action from day one. You'll be an ideal fit for this position if you enjoy building relationships, have a great sense of humour and are willing to tackle a problem!
Do you have…?
- A minimum of 5 GCSEs at Grade 4 or above including Maths, English and Science.
- Experience in a customer service environment (desirable).
You'll be supported throughout your career with us, with time out of work to attend college. Initially you'll be undertaking a Business Administration Apprenticeship with a local college; whereby you will achieve a Level 3 NVQ qualification.
Salary and Benefits…
- A tailored, competitive salary
- Pension
- 25 days annual leave, plus bank holidays on top
- Share Saver Scheme
- Life Assurance
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
- Broad learning opportunities and career progression pathways.
We understand that building a successful career is incredibly important. We aim to make this possible on our apprenticeship with plenty of development opportunities and full commitment to a permanent position upon completion. We understand how crucial building for the future is both for you and us, so we will endeavour to support your ongoing career progression long after the completion of your apprenticeship.
As a Breedon employee you can be proud of the organisations Health, Safety and Environmentally conscious mindset. We aim to go above and beyond to mitigate environmental concerns as well as going the extra mile to keep all our colleagues and stakeholders safe and well.
Ready to apply?
Please click to apply, attaching an up to date CV. We look forward to hearing from you! Please note, if you apply to this role, your interest and details will remain confidential.
Breedon take a value led approach in all of our activities and respect the contribution of our colleagues in making this happen. In respect of this, we're working continuously to construct an inclusive working environment. We promote a workplace where colleagues can be themselves, feel valued, respected and able to give their best.
Closing date: 4th October 2022
Job type: apprenticeship
By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.