Nov
17
Back Office Administrator
November 17, 2021 | Comments Off on Back Office Administrator
Salary: £18,000 to £21,000 dpe
Location: Basingstoke
Business Unit: Utilities - Telecoms
Contract: Permanent
Connecting people, powering the UK.
From Telecoms to Power, from Lands' End to John O'Groats.
Kier Group is one of the Top 3 utility providers here in the UK - helping connect, heat and power the country from Lands' End to John O'Groats. Our sector expertise stretches across telecoms, gas and water, working with emerging technologies to the most exacting standards of safety and quality. What does it take to join this team that keeps water running for over 15 million homes and businesses, maintaining 65km of gas pipes and installing one million metres of fibre optic cable every year? It takes people like you.
It's taken a great deal for Kier Group to become one of the UK's Top 3 utility providers. It's taken people like you. Professionals who can help connect, heat and power over 15 million homes and businesses - in a team that works with emerging technologies to maintain 65km of gas pipes and install one million metres of fibre optic cable every year.
Key Responsibilities
This role will require you to deliver performance to set Client KPIs/SLAs, validate estimates received by Openreach and ensure all escalations received by Openreach are responded to in the required timescales. You will also ensure all systems are updated in a timely manner with the correct information. run Jeopardy management reports and chase relevant stakeholders for updates and escalate if necessary. You will also carry out other reasonable request as determined by management.
What do we need from you?
You must have a good level of IT competency with knowledge of MS office packages and excellent attention to detail. Ideally you will have experience in an Operational Setting in the highways and/or utilities sectors and experience working in a high-volume transactional environment.
What will you receive?
You can expect a competitive salary and an outstanding package that includes a matched pension scheme up to 7.5%, 26 days' annual leave + bank holidays (with the opportunity to buy or sell holiday) together with two employee Share Scheme options (Sharesave and Share Incentive Plan). To find out more about the rewards and benefits at Kier, .
Flexible/Agile Working
At Kier we believe that - wherever we can, whether office or site-based - we should embrace an agile/flexible approach to working. We are proud to offer our employees the opportunity, where we can, to do this. Please don't hesitate to ask during the recruitment process around agile working and flexibility - We'll do our best to support you.
Make the journey. Leave a legacy.
Being part of Kier means living our values of being Collaborative, Trusted and Focused. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is committed to creating supportive and inclusive opportunities for all of our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. If you'd like to learn more about our commitments to diversity and inclusion at Kier, you can contact the team by emailing
If you require any reasonable adjustments during any part of the application process please let us know so we can discuss and arrange these.
Closing Date: 17th December 2021
Please note, interviews may take place before the closing date, and we reserve the right to close applications early.
Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. We are unable to accept unsolicited CVs and communications from external recruiters. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all CV's are uploaded onto our portal to be considered. For further information, visit our Careers Help page
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