Oct

27

BD Coordinator

October 27, 2022 | Comments Off on BD Coordinator

Experienced with quotes, sales, or telesales? Positive and upbeat? Are you highly organised, self-motivated, confident, and reliable?

Did you answer `Yes' to the above questions? Great - we have brilliant news for you! An opportunity has arisen for you to join us at Portakabin. As a market leader within construction, we receive many recommendations from our vast number of valued customers, delighted with our services. Come and be part of our success! Let us tell you why you will love it here

You will be valued at Portakabin - in fact, your role is vital to our continued growth. As the point of contact for customers regarding our extensive products range, you'll be joining a friendly team who will support you. You will be listened to and appreciated. And great hours, fabulous opportunities, plus further benefits await the successful applicant. We're looking for a number of Business Development Coordinators to join a newly formed call centre team to support our Commercial business, these roles will be based at our Nottingham Hire and Service Centre as part of England and Wales Hire Division. Reporting to the BD Implementation Manager you will champion best practice telemarketing and collaboration with other business units, as well as being responsible for unique inbound customer service channels via the incoming line as well as Live Chat. Role Details
  • Pay: £11.50 per hour (36.25 hour working week)
  • Role based: Beeston, Nottingham (NG9 6DP)
  • Contract type: Temporary - 10 weeks (initially)
  • Annual leave: 25 days plus bank holidays pro rata
Role Responsibilities
  • Drive telemarketing activity via inbound and, more importantly, outbound calling to achieve set opportunity targets.
  • Qualify website `call to action' leads in accordance with customer service level agreements.
  • Both add to and cleanse company information on CRM in order to protect the integrity and value of the system as a key commercial asset.
  • Articulating value and create desire via telephone conversations, encouraging peers within the team to do the same.
  • Work with your manager and the wider Business Development team to deliver key messages through calling briefs that focus on call handling techniques.
  • Ensure all relevant information is entered into the CRM system.
  • Be a regular user of Live Chat and have familiarity of the Portakabin websites.
  • Create and maintain strong working relationships with colleagues you engage with across the business when referring opportunities.
  • Field customer service queries efficiently and effectively to the relevant business unit.
  • Qualify or disqualify an opportunity utilising experienced call handling techniques.
Benefits & Opportunities
  • Option to buy 5 days of annual leave (pro rata)
  • Working flexibly principles
  • Contributory pension
  • A range of dedicated health and wellbeing services
  • Employee Assistance Program
There is also great opportunity for career progression within Portakabin. Roughly one third of our roles are filled by internal candidates! Our Ideal Candidate We are looking for someone who has:
  • Proven previous Telemarketing experience
  • Solid understanding of various software packages
  • Previous experience of CRM Microsoft Dynamics is desirable
  • Proven exceptional organisation & planning skills
Even if you do not match all of our `ideal' criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role. Apply Now! Role Profile
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