Nov

14

Business Analyst

November 14, 2023 | Comments Off on Business Analyst

Business Analyst

West London

£240 - £270p/d

Property Maintenance

Our client, a large Housing Contractor, based in West London, are looking for a brand new Business Analyst to join their team.

As a Business Analyst, you will be responsible for analysing, defining, and implementing strategies and processes to the housing management which will include lettings, rent collection and repairs. You will work closely with the teams to identify opportunities for efficiency improvements, cost savings, and revenue growth.

The Role:

Reporting to the Commercial Manager, your responsibilities will include the following;

  • Analyse and interpret housing management data, including financial data, lettings, maintenance, compliance and tenant feedback.
  • Identify inefficiencies in existing housing management processes and develop policies and procedure to enhance service quality.
  • Collaborate with the management team to help define and execute strategic initiatives aimed at expanding and improving the housing management business.
  • Develop and maintain key performance indicators (KPIs) to monitor the performance of housing management activities.
  • Create detailed documentation for existing and new processes, ensuring that all team members have access to accurate and up-to-date information.
  • Collaborate with Housing management, asset management teams, finance, and other relevant stakeholders to gather insights, align goals, and facilitate project implementation.
  • Support with the implementation of new housing management software and identify new technology solutions, to enhance efficiency and customer service.
  • Ensure that housing management activities adhere to relevant laws and regulations and make recommendations for compliance improvements.

To be successful in the role you will possess the following skills and attributes:

  • Proven experience as a Business Analyst, preferably with housing management or property management experience.
  • BSC Business Analysis qualification is desirable.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Proficiency in data analysis tools and software (e.g., Excel).
  • Knowledge of property management software and industry-specific regulations is desirable.

If this sounds like a role that suits your profile, then feel free to get in touch.

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