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Business Analyst & Trainer
September 8, 2021 | Comments Off on Business Analyst & Trainer
Business Analyst & Trainer
Location: Flexible - main office of Loughton or Basingstoke
Business Area: Kier Places - Housing Maintenance & Facilities Management
Contract: Permanent, full time
Thinking. Doing. Innovating. Delivering.
Kier Places provides a full range of property management services to clients in and around homes and workplaces across the UK. We provide specialist teams and technology solutions to help plan, manage and improve our clients' workplaces. This provides our clients with access to solutions not readily available in their own organisations. It also enables our clients to focus on their core business, while Kier takes care of the rest.
Kier Places are recruiting now for a Business Analyst & Trainer to support our Housing Maintenance & Facilities Management business units, and drive change management by liaising with internal and external stakeholders.
Key Responsibilities
As a Business Analyst & Trainer, we will look to you to capture and document information to assess the business needs, analysing the impact of changes and documenting requirements to support the delivery across the business.
Working collaboratively with the wider business, you will facilitate workshops to identify key points in the customer journey and prepare process maps, standard operating procedures, and training material to support improvement initiatives. In order to work collaboratively for this role, it will also require you to act as bridge between IT and business stakeholders, including full involvement in Analysis, Test Preparation, Testing and Implementation activities on projects or initiatives.
Acting as a focused and trusted Business Analyst & Trainer, you will need to navigate through business problems, identifying key solutions and drive process optimisation (including as-is/to-be) and deliver training programmes through a variety of online & offline platforms; as well as understanding system & process capabilities in use to identify key changes and assess associated impacts, and assist in the design of technical/other solutions.
What do we need from you?
The successful Business Analyst & Trainer candidate should have demonstrable experience in a similar business analysis role with knowledge of MS Visio & Adobe Video; a solid understanding of process modelling; experience of the design and delivery of high-quality training courses; and has operated within a large-scale change management environment. You should also have a highly collaborative working style with the ability to influence and build positive relationships with stakeholders; and have an approach focused on output, deliverables, and change management.
It would be a bonus if you have experience within a Kier or Kier Places-related company, as well as experience with systems like Concept Evolution & FSI Go; knowledge of MS Projects, Azure DevOps or JIRA; and qualifications relating to Business Analysis - but this is not essential.
Due to the nature of this role, you should hold a full UK driving licence, as travel to our offices & sites may be required.
What will you receive?
You can expect a competitive salary and an outstanding package that includes a company car, a matched pension scheme up to 7.5%, 26 days' annual leave + bank holidays (with the opportunity to buy or sell holiday) together with two employee Share Scheme options (Sharesave and Share Incentive Plan). To find out more about the rewards and benefits at Kier, click here.
Flexible/Agile Working
At Kier we believe that - wherever we can, whether office or site-based - we should embrace an agile/flexible approach to working. We are proud to offer our employees the opportunity, where we can, to do this. Please don't hesitate to ask during the recruitment process around agile working and flexibility - We'll do our best to support you.
Pre-employment checks
It's worth remembering that if you are successful, we'll undertake the relevant / standard pre-employment checks after you have been offered a job. This includes taking up your references, verifying your right to work in the UK, verifying your driving licence (if applicable) and a health assessment.
Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case by case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.
Be great in a company built on doing good. Join us today as a Business Analyst & Trainer.
Being part of Kier means living our values of being Collaborative, Trusted and Focused. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is committed to creating supportive and inclusive opportunities for all of our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. If you'd like to learn more about our commitments to diversity and inclusion at Kier, you can contact the team by emailing InclusiveRecruitment@kier.co.uk.
If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these.
Closing Date: 7th October 2021
Please note, interviews may take place before the closing date, and we reserve the right to close applications early.
Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. We are unable to accept unsolicited CVs and communications from external recruiters. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all CV's are uploaded onto our portal to be considered. For further information, visit our Careers Help page.