Jul

31

Centre Manager

July 31, 2024 | Comments Off on Centre Manager

My client, a luxury serviced office firm with over six sites across Central London, are seeking a dynamic and hands on Centre Manager to join their stunning offices in Mayfair to Look over a 2 Floor Building with 15 Commercial Tenants.

Duties

  • Conduct regular client service reviews and ensure that high service levels are being maintained.
  • Address client complaints.
  • Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories.
  • Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre.
  • Oversee and manage pre-billing checks, dilapidations, and deposit returns.
  • Manage billing, debt chancing and other financials with clients.
  • Assess resources within the centre and ensure operational efficiencies.
  • Conduct audits across Health and Safety, Fire, and other Risk Assessments.
  • Review and enhance all internal operational processes.
  • Continually assess the centre and make recommendations for improvements.
  • Learn and understand the terms and conditions of client contracts.
  • Raise basic licence agreements and service agreements on our client management system requests
  • Review facilities documentation and maintain accurate record keeping.
  • Oversee FM/H&S apex tendering processes.
  • Attend regular operational meetings with staff across the portfolio.
  • Report directly to the Operations Director on site performance and operational matters. Attend viewings from an operational perspectiv


Requirements

  • 3+ Years in Facilities or Operations Management
  • Strong Client Relationships
  • Highly adaptable, organised and ability to prioritise
  • Problem solving capabilities and a good eye for detail
  • Looking to Grow with the cmpany as it expands


Hours: Office based Monday to Friday 9.00am to 6.00pm in Mayfair
Salary: £40,000 - £45,000

Benefits:

  • 33 Annual Leave including Bank Holidays
  • 20% Annual Bonus based on site and company perfomance
  • Fully Paid Training
  • Social Events


For more information, please contact alfie on the property management desk
.

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