Dec
23
Contact Centre Advisor
December 23, 2024 | Comments Off on Contact Centre Advisor
Contact Centre Advisor
Temporary 3 month contract
7 hours per day
Based in Pitsea
£13.22per hour
Dealing with calls from tenants, processing rental payments, housing queries, booking repairs
Required experiences:
- Experience of working in a similar environment E.G working within an office that supports commercially focused services
- Self-Motivated, flexible, and Resourceful
- Able to work to tight deadlines
- Able to work as part of a team and on own initiative
- To prioritise heavy workloads
- To commit to operative in a customer focused environment
- Be a good team player
- Intermediate to advanced level with IT skills especially MS Word and Excel
- Experience of working in an administration/secretarial role
- Good standard of written English
- Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
- You will be expected to carry out the below duties: