Nov
18
Contract Support
November 18, 2022 | Comments Off on Contract Support
Contract Support Required
Job Type: Permanent
Start date: Immediate
Industry: Administration
Location: Hybrid, Home / Leeds Office based
Salary: GBP 25'000
JOB DESCRIPTION:
Contract Support required for a large maintenance company that specialises in commercial maintenance. Our client is looking for an experienced and hardworking Contract Support to join the growing team in Leeds.
The Contract Support will be a permanent role.
To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. To also work as part of the Account team undertaking a range of duties and tasks supporting the direct operational activities of the account and scope of deliveries to ensure all aspects of our planned maintenance are delivered and recorded in line with the contract and also company policies and procedures.
Daily responsibilities will include:
Contract
- Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
- Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
- Forward view of each planned maintenance activity across the account via the CAFM system and ensure this is allocated to the correct resource and booked in with site.
- Ensure relevant RAM's are in place prior to any supplier visit
- Communicate across multiple stakeholders (Suppliers, Client and Regional Management) to ensure all services are delivered and met within SLA
- Participation in the creation of the monthly Management Report for the account
- Liaising with the client regarding payment of invoices
- Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
- Participation in the further development of the existing IT systems to maximize efficiency benefits for the customer and GWS.
- Update labour allocations to ensure accurate client reporting
Finance
- Support the preparation and delivery of monthly Contract Reviews.
- Co-ordination of the billing application, calculating margins, raising invoices and submitting to client
- Chasing of debt to keep within contractual terms
- Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
- Raising Purchase Orders
- Reviewing open Purchase Orders
- Policy and procedure compliance
- Processing supplier invoices and resolving any queries
- Comprehensive spend tracking
- Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO updates
- Reporting on In Scope and Out of Scope works
- Drive high quality financial performance to influence P&L result.
- Ad-hoc reporting as requested by Business Unit or Business/Finance.
Other
- Obtaining supplier quotes and uploading onto the internal system for client approval
- Updating Portals as and when required
- Constantly improve quality, service and efficiency.
- Ensure all certification is uploaded within 28 days of test to e-logbooks
- E-logbooks is maintained to reflect the scope of delivery for each site in conjunction with the responsible manager
Requirements for the role
GCSE Maths and English or equivalent
Computer literate
Previous experience of a service industry role using operating systems e.g. Dynamics AX is desirable
If you are interested or want to hear more, please submit your CV or call Lucy on 07928508695