Covid-19 Contact Tracer and Support Officer

February 18, 2021 | Comments Off on Covid-19 Contact Tracer and Support Officer

My client is looking for several Covid Case Contact Trace and Support Officers in the Middlesbrough area.

This position is a full time, temporary contract (approx 37 hours a week) at £13 p/h.

Purpose of the Post:

  • Conduct telephone interviews with individuals who have received a positive COVID-19 test result, via structured questions to ascertain contact information
  • Provide support in the delivery of Covid-19 regulation and testing arrangements.
  • Contribute to the overall delivery of the Public Protection Service

Duties and Responsibilities:

  • Conduct telephone interviews with individuals who have received a positive COVID-19 test result, via structured questions to ascertain contact information. Ensuring that data and information is entered accurately into the system ? and that patient data is safeguarded and handled in line with appropriate regulations
  • Identify individuals who may be at risk of COVID-19 and therefore require a test as a result of close contact with an individual with COVID-19?
  • Provide follow-up to individuals who have been identified as contacts of confirmed cases of COVID-19, in line with local protocols.
  • Provide advice on additional local support available to individuals you contact as part of the role, to enable them to self-isolate at home.
  • Escalate and refer any challenging or complex cases, incidents, outbreaks and queries or complaints to their Senior Officer.
  • To provide support and assist with the operation of Community Testing Sites.
  • To provide support and assistance to the officers delivering of Covid regulations.
  • If you are interested in this role, please contact Abigail on 07912274473 / 0191 814 1360.