Nov
25
Customer Care Coordinator – Leicester
November 25, 2022 | Comments Off on Customer Care Coordinator – Leicester
Customer Care Coordinator Job in Leicester, Leicestershire
Customer Care Coordinator job working for one of the biggest housebuilders in the UK. Our client is looking for a Coordinator who has experience in property for their office in Leicester. The role is offering a salary of up to £26,000 + Company Van + 5% bonus + Survey Commission.
Employing over 4000 people and delivering around 15,000 homes a year, our client is recognised as one of the biggest housebuilders in the UK. They are now looking for a Coordinator to join their busy Customer Care team.
Role & Responsibilities
- Providing effective support to homeowners
- Ensuring communication with customers regarding defects are dealt with in a professional manner
- Work and communicate closely with other departments to ensure KPI's across the company are achieved
- Respond to all incoming communications from homeowners in accordance with company guidelines
- Issue works orders to maintenance operatives and sub-contractors and monitoring progress
- Carry out general administration duties.
Required Skills & Experience
- Previous Customer Care experience
- Experience within the property sector is desirable
- Literate in IT and Microsoft
- Knowledge of COINS.
What you get back
- Salary up to £26,000
- 5% bonus
- Survey commission
- 25 days holiday + Bank Holidays.
Apply
If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.
In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.
Referral
Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.
Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.
Customer Care Coordinator job in Leicester, Leicestershire - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13199)
Search the Hunter Dunning website for more vacancies: www.hunterdunning.co.uk/jobs/
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