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Customer Care Manager – South London

August 2, 2023 | Comments Off on Customer Care Manager – South London

Customer Care Manager Job in South London

I have a Customer Care Manager job working for a top 10 UK housebuilder. Our client is looking to speak to candidates who have experience in snagging inspections. This role is looking to offer a salary of up to £50,000 + £5,000 Car Allowance + Discretionary Bonus.

Our client is a nationally recognised housebuilder that operate in London, South East, and the Midlands. They are now looking to add a Customer Care Manager to cover two developments in South London.

Role & Responsibilities

  • Undertake acceptance of completed properties
  • Carry out demonstrations for new customers
  • Investigate and resolve warranty and defect issues that have been raised by customers
  • Establish and maintain pro-active personal relationships with customers, particularly where the type of remedial work warrants closer management
  • Measure and report customer satisfaction of service performance
  • Report into Director of Customer Services when and if required
  • Investigate persistent recurring warranty issues and audit our product and contractor performance.

Required Skills & Experience

  • Experience in snagging inspections
  • Broad understanding of the construction process and previous relevant experience
  • Proven Management and leadership abilities
  • Full UK Driving License is essential.

What you get back

  • Salary up to £50,000
  • Car Allowance of £5,000
  • Discretionary Bonus
  • Flexible working.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Customer Care Manager Job in South London - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13885) #LI-CM1

Search the Hunter Dunning website for more vacancies: www.hunterdunning.co.uk/jobs/
Follow us on LinkedIn: www.linkedin.com/company/hunter-dunning-ltd

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