Customer Care Technician – Nottingham

November 10, 2022 | Comments Off on Customer Care Technician – Nottingham

Customer Care Technician Job in Nottingham, Nottinghamshire

Customer Care Technician job working for a top housebuilder for their East Midlands region. Our client is looking for someone who has a multi-trade background and experience with a housebuilder. Offering a salary of £32,000 + Company Van, Tools, Fuel Card, and Bonus.

Our client provides homes of all tenures and is the largest delivery partner of Homes England. They employ over 1000 people across 11 offices nationwide and are still expanding. Our client is looking for someone to join their East Midlands team to cover sites in Nottinghamshire, Derbyshire, Leicestershire, and Lincolnshire.

Role & Responsibilities

- To manage and continually improve the Customer Service experience for existing and potential customers to support our ambitions

- Understand, implement, and adhere to SHEQ policy and strategy

- Attend client visits as required which have been arranged by the Coordinator

- Ensure that the vehicle is stocked with the necessary building and decorating materials require for the job sheets

- Check all communications received regarding any additional works that arise during the week

- Ensure and maintain a high level of presentation at all times

- Make sure customer complaints are discussed with the coordinator and arrange appointments accordingly

- Abide by company policies at all times.

Required Skills & Experience

- Multi-skill trained

- Knowledge of NHBC Standards

- Knowledge of LABC Regulations

- Experience with a housebuilder is desirable.

What you get back

- Salary of £32,000

- Bonus

- Company Van

- Company Tools

- Fuel Card.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Customer Care Technician Job in Nottingham, Nottinghamshire- Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 13158)

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