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Customer Service Administrator

September 24, 2019 | Comments Off on Customer Service Administrator

Customer Service Administrator

Engineering Environment

Monday - Friday - Early Finish Friday

Derby/ Breadsall/ Oakwood

Salary £23K TO £24K Per Annum

Free Onsite Parking

This Customer Service Administrator role is being advertised on behalf of very established Derby based Engineering/ Manufacturing company. The company operate across various sectors and have a fantastic reputation within each. Due to continued growth across the business

Benefits

    Competitive Salary

    Pension Scheme

    Early finish Friday

    Established business

    Reputable business

The Role of Customer Service Administrator

    Report to and support the Quality and Delivery Manager

    Administrative duties which assist the team including but not limited to; release of controlled drawings to production, maintain project job files.

    Utilising Progress Plus (In house software) and other supporting sources of information.

    Record meeting minutes to a high standard

    Ensure customer Service Level Agreements (SLA's) are met

    Produce monthly statistics for quality and delivery/production performance

    Maintain the Customer Order Management Database (COMD)

    Raise logistics paperwork and delivery notes and Certificates of Conformity

    Interface with other departments such as Accounts and Manufacturing.

    Raise any concerns in relation to quality of products received and performance of suppliers.

    Maintain the Quality Management System to ensure that products and services conform to customer specification and regulatory requirements.

    Ensure compliance with company document control procedures and policies.

    Identify, Report and/or address record Non-Conformities.

    Maintain high standards of house-keeping.

The Ideal Customer Service Administrator

    Maths/ English level C at GCSE or equivalent

    Basic computer skills and knowledge of Microsoft Office

    Good Interpersonal Skills, verbal and written

    Diplomatic

    Good ability to work to deadlines

    Accuracy

    Professional Competence and integrity

    Team-Working

    Adaptability

    Planning and Organising

Interested? To apply for the Procurement Manager Position, here are your two options:

1. "This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Chris Buffham on 0116 254 5411 between 8am - 5pm or Email - outside of these hours.

2. "I think I'm right for this position, but I'm not sure I have enough to be get an interview" - Click "apply now" so I can read your CV and let you know

Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system

Ref: Customer Service Administrator




About Precision People

This role is posted by Precision People, specialists in Engineering, Technical, Consultancy, Sales and Executive Search Recruitment. Operating since 2004, we have placed hundreds of engineers in fantastic new roles. Precision covers the whole spectrum of engineering roles from Welders, Fabricators, CNC Machinists, Panel Wireman up to Production Managers. We have many engineering roles around the East Midlands including Leicester, Coventry, Derby, Nottingham, Coalville and Northampton, so get in touch today.

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