May
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Customer Service Advisor
May 5, 2022 | Comments Off on Customer Service Advisor
Customer Service Advisor - 6th Month FTC
- A competitive remuneration package will be offered including pension and life assurance.
Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants.
In this role you will be accountable for:
- Telephone and email contact to and from customers.
- An adept and timely response to customers' enquiries, queries and complaints in an efficient manner.
- Proactive planning and tracking orders to completion.
- Scheduling and rescheduling orders whilst utilising haulage fleet effectively.
- Compiling and maintaining accurate records as required.
- Communicating effectively with commercial, production and haulage partners.
- An ability and desire to adapt cross functionally as and when required.
- Identifying and contributing to managing your own personal development.
- Full compliance with Competition Act 1998
Good verbal skills are essential and previous experience in the concrete markets is required along with a familiarity of the local geography.
About us
Breedon is a leading construction materials group in Great Britain and Ireland. We produce cement, aggregates, asphalt, ready-mixed concrete, Welsh slate and specialist concrete and clay products, and offer a range of contracting services.
The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.
By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.