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Customer Service Advisor
July 13, 2022 | Comments Off on Customer Service Advisor
Customer Service Advisor
Astley Moss, Lancashire
Full-time, 6-month fixed term contract
Breedon are currently seeking a Customer Service Advisor to join the team based at Astley Moss, Lancashire, on a 6-month fixed term contract.
Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants.
In this role you will be accountable for:
- Telephone and email contact to and from customers.
- An adept and timely response to customers' enquiries, queries and complaints in an efficient manner.
- Proactive planning and tracking orders to completion.
- Scheduling and rescheduling orders whilst utilising haulage fleet effectively.
- Compiling and maintaining accurate records as required.
- Communicating effectively with commercial, production and haulage partners.
- An ability and desire to adapt cross functionally as and when required.
- Identifying and contributing to managing your own personal development.
- Full compliance with Competition Act 1998
Good verbal skills are essential and previous experience in the concrete markets is required along with a familiarity of the local geography.
The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.
A competitive remuneration package will be offered including pension and life assurance.
Closing date for applications: 27th July 2022
By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.