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Customer Service Advisor

November 8, 2022 | Comments Off on Customer Service Advisor

Customer Service Advisor

Astley Moss, Lancashire

Breedon are currently seeking a Customer Service Advisor to join the team, based at Astley Moss, Lancashire.

Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants.

In this role you will be accountable for:

  • An adept and timely response to customers' enquiries, queries and complaints in an efficient manner.
  • Developing our customer base and ensure sufficient sales pipeline working with the Territory Sales Managers.
  • Proactive planning and tracking orders to completion.
  • Compiling and maintaining accurate records as required.
  • Communicating effectively with commercial, production and haulage partners.
  • An ability and desire to adapt cross functionally as and when required.
  • Identifying and contributing to managing your own personal development.
  • Full compliance with Competition Act 1998.

The successful candidate will be able to demonstrate experience of delivering excellent customer service through sales and account management.

You will also be IT literate and an excellent communicator. Experience of working within the building materials industry would be an advantage.

The Group places the highest importance on sustained standards of excellence in all aspects of Health Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.

A competitive remuneration package will be offered including pension and life assurance.

Job type: full-time, permanent

Closing date for applications: 25th November 2022

By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.

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