Dec
15
Customer Service Advisor
December 15, 2022 | Comments Off on Customer Service Advisor
Customer Service Advisor Required
Job Type: Permanent
Start date: 09/01/2023
Industry: Administration
Location: Manchester
Salary: £22-£25K
Varied hours available:
Monday - Friday 08:00 - 17:00
4 on 4 off - 7am-7pm
4 on 4 off 7pm-7am
JOB DESCRIPTION:
Customer Service Advisor required for a large facilities management company. Our client is looking for an experienced and hardworking Customer Service Advisor to join the growing team in Manchester.
The Customer Service Advisor will be a permanent role.
As a customer service advisor, you'll be the single point of contact between us and our customers. Collaborating with different teams across the business, you'll become an expert on our customers and the services we deliver. It'll be up to you keep clients updated, handle their issues and provide valuable guidance in every situation, ensuring their requests and queries are dealt with professionally, efficiently and successfully.
About you
Problem solving and communication are essential to thrive in this role, as are initiative and decisiveness. We're not looking for any specific qualifications, just somebody with the right skills and can-do attitude to succeed. And, if you have experience in a similar role, that will help you hit the ground running.
Skills and behaviours:
- Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.)
- Excellent telephone manner, being polite and courteous at all times
- A team player who is able to confidently interact with others, but who is also able to work independently
- Logical thinker with good organisation and administration skills
- Accuracy and attention to detail
- A genuine passion for delivering exceptional customer service
- Work well under pressure
If you are interested or want to hear more, please submit your CV or call Lucy on 07928508695