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Customer Service Advisor

March 1, 2022 | Comments Off on Customer Service Advisor

Looking for a new work direction? Look no further…

Job Title: Customer Service Advisor

Location: Huntingdon

Business Area: Kier Utilities- Anglian Water

Contract: Permanent- Full Time

We are Kier, one of the UK's leading construction and infrastructure services and we have a fantastic opportunity for a passionate Customer Service Advisor to join our Utilities team in Huntingdon.

Key Responsibilities:

  • To actively assist in the service delivery of a seamless meter installation and meter maintenance service and connections
  • Manage service delivery failures, non-compliance issues and complex file maintenance, as well as dealing with complaints and liability claims
  • Provide statistics and performance management feedback to several stakeholders
What do we need from you?

  • Experience within a customer service background with excellent communication skills
  • Open to learning new skills, able to show initiative and work as part of a team
Kier Benefits:

  • 26 days annual leave + bank holidays
  • Access to our discount shopping site with offers available from over 800 retailers including restaurants, travel providers and supermarkets!
  • A matched pension scheme from 4% - 7.5% depending on your contribution
Find out more here about the great we offer our employees.

Kier is committed to creating supportive and inclusive opportunities for all our applicants and employees. We appreciate applicants from all backgrounds and we specifically encourage those from underrepresented communities to apply. Take a look to learn more about our commitments to diversity and inclusion. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these by emailing .

Closing Date: 15th March 2022

Please note, interviews may take place before the closing date, and we reserve the right to close applications early.

Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. The recruitment team will engage with agencies who have signed up to our PSL should we require assistance. For further information, visit our .

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