Customer Service Agent

February 18, 2022 | Comments Off on Customer Service Agent

Customer Service Agent - Full time, permanent position

Competitive package including pension and life assurance

Breedon are currently seeking a Customer Service Agent to join the team at DurhamGate, Spennymoor.

The successful candidate will be a driven and ambitious individual to co-ordinate concrete and deliveries in a busy market.

Key responsibilities:

  • Timely & accurate input of all customer orders
  • Cost effective dispatch planning (shipping) of all customer orders through active liaison with commercial, operations and transport teams
  • Timely response to all customer enquiries and complaints
  • Specific support to the pre planning of major contracts or schemes in terms of production and transport capacity planning
  • We are looking for a professional, experienced Customer Service Agent who can demonstrate knowledge of road haulage. You will be an excellent communicator and be a proactive self-starter who can build effective relationships both with colleagues and customers.

    About us

    Breedon is a leading construction materials group in Great Britain and Ireland. We produce cement, aggregates, asphalt, ready-mixed concrete, Welsh slate and specialist concrete and clay products, and offer a range of contracting services.

    The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.

    Closign Date 18th March 2022

    By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.