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Customer Service and Project Support/Admin – Repairs
December 8, 2025 | Comments Off on Customer Service and Project Support/Admin – Repairs
Looking for Administrator for a large Repairs company in North London
Exciting opportunity for training and progression
Call Handler Roles and Housing Support available
No experience required
Contract Role - min 4 months
The hours of work will be Monday to Friday 8:00am - 4:00pm
36hour week - Hybrid working available
Summary of role:
- Carrying out all necessary contract administration tasks including:
- Call Tenants regarding Housing questionnaires and queries
- To be part of an agile 'front door' service, able to adapt to changing demand and internal transformation whilst ensuring that customer interactions are dealt with quickly, efficiently and professionally and are aligned with customer need
- To be adaptable - using modern workflow practices and technology to deliver improved responses to service requests, enquiries, payments and incoming reports - processing transactions wherever possible and organising access to specialists when required.
- To update systems, people and documentation to ensure that data is accurate, relevant and valid, increasing the value, potential and effectiveness of our data resources
Qualifications & Experience:
The ideal candidate will have/be:
* Strong communication skills
* Previous telephone experience
* Strong word-processing/administration skills, demonstrating attention to detail and accuracy at all times
* Excellent organisational/time management skills
* Ability to work under pressure to strict deadlines