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Customer Service Maintenance Operative

July 15, 2019 | Comments Off on Customer Service Maintenance Operative

Role: Customer Service Maintenance Operative Location: West Cornwall Kier Living South West are looking for a Customer Service Maintenance Operative to carry out general maintenance works and minor repairs to a high standard to Kier Living properties. All work will be completed in a safe and cost effective manner in accordance with good practice and relevant specifications Responsibilities:
  • To carry out general maintenance and repairs to new build properties including associated carpentry and preparation, and making good and other types of internal and external works as instructed by the Customer Service Manager
  • To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project
  • To ensure that all works are undertaken in a safe manner in accordance with good practice and current legislation
  • Requesting necessary materials and plant as required ensuring effective completion of the works, minimising waste and surplus materials wherever possible
  • To liaise with customers ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept
  • To carry out works in a courteous and professional manner ensuring that the reputation and standing of the association is positively promoted in all dealings
  • To provide a customer focused service at all times
  • To communicate effectively and work productively with all other staff
  • To undertake other related tasks that are reasonably requested by the Customer Service Manager
  • All employees must observe and comply with the Groups policies and procedures for Health and Safety.
Individual:
  • Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential.
  • Experience in a similar role would be an advantage.
  • Be IT literate and able to input reports using mobile technology such as an iPad
  • A full UK driving licence is required for this role.
About us: Make the journey. Leave a legacy.







Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.







Kier is an inclusive employer.







Let's shape your world together.


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